The role of the mortgage broker has grown increasingly important in recent years as the ways consumers finance their home purchases have evolved. No longer are prospective buyers limited to just going direct to banks and traditional lenders – a whole new ecosystem of third-party mortgage providers has emerged to help match borrowers with the […]
LoanCare Cyber Attack
On November 29, 2023, Fidelity National Financial (FNF), the parent company of LoanCare, announced that it had experienced a cybersecurity incident. The company said that an unauthorized third party had accessed certain of its systems and “acquired certain credentials.” As a result of the incident, FNF took LoanCare’s systems offline.
The company said that it is working to restore its systems and that it will provide more information as soon as it is available. In the meantime, LoanCare customers are unable to access their accounts online or make payments through the company’s website or mobile app. Customers can still make payments by mail or by phone.
LoanCare
LoanCare is a mortgage loan servicer that provides a variety of services to homeowners, including:
- Processing mortgage payments
- Escrowing property taxes and homeowners insurance
- Sending out mortgage statements
- Handling customer inquiries
- Providing assistance with loan modifications and foreclosures
LoanCare is a subsidiary of US Bank and is one of the largest mortgage servicers in the United States. The company has been in business for over 40 years and has a strong reputation for providing high-quality customer service.
Fidelity National Financial (FNF) is one of the largest title insurers and settlement services providers in the US, facilitating over 1 million real estate transactions annually. As the property market booms post-pandemic, FNF sees record revenue – but their digital dominance leaves the company exposed to growing cybersecurity threats. A successful ransomware attack could paralyze […]