Online Gambling and Slot machine lawsuit with Lisa Peluso & 14 gamblers
Lisa Piluso is among 14 gamblers who filed the same complaint against American Gaming Systems.
Woman says online slots game manufacturer AGS refused to pay her $100K jackpot
Pennsylvania woman is suing the manufacturer of a popular online slots game, claiming it wrongly refused to pay her a $100,000 jackpot due to “a bug” in the product.
New Jersey regulators revealed Friday that 14 gamblers, including Lisa Piluso of Yardley, Pennsylvania, have filed the same complaint against the company, saying they were told they won far more than the manufacturer says they were actually entitled to.
iluso says Las Vegas-based American Gaming Systems offered her only $280, but later upped the offer to $1,000.
In a lawsuit filed Thursday in U.S. District Court in Camden, Piluso accuses the company of consumer fraud and other wrongful actions related to the jackpot she was told she had won while playing on her cell phone in New Jersey on Oct. 2, 2020.
“I’m an experienced online player, and I was shocked when AGS officials, including the company president, told me they weren’t going to pay, even when I showed them the screenshot that I made of the $100,000 jackpot,” she said in a statement issued through her lawyer, Paul D’Amato.
“They said I actually won about $300, but they then offered me $1,000, saying we were ‘nice people,'” Piluso said. “How many other players have been in the same situation but agreed to settle for a fraction of their winnings after being told they, too, were ‘nice people?'”
AGS did not respond to requests for comment Friday.
Online gambler’s lawsuit demands payment of $100,000 jackpot
The suit, filed in Camden federal court, accuses AGS of consumer fraud and breach of contract, among other claims. It does not name Caesars as a defendant.
An AGS representative did not respond to a request for comment Friday.
The lawsuit says Piluso, a Bucks County resident who manages a Wildwood Crest resort , collected 15 “money charge symbols” to win $100,000 while playing the bonus round or Capital Gains on Oct. 2, 2020.
But the suit says the game awarded her only a $280 prize.
It says Piluso called Caesars in Atlantic City, where an employee allegedly “confirmed that Lisa had in fact won the $100,000.00 grand prize.”
But the employee also said Caesars “would have to review the winning outcome” and that Piluso would receive an email about the prize.
The email never came, the suit continues, and Piluso and her husband heard from AGS representatives in a Nov. 27 conference call.
An AGS employee told Piluso she had not won the $100,000 prize, contending “there were three money balls that should have never appeared and that there was an error or glitch in the game,” the suit says.
The NJ Gaming Enforcement Department investigated the issue and sent a letter to Pilso on August 27, stating that AGS was unable to accidentally clear the bonus symbol of the previous round from the player’s screen. I found it. “
“Due to this mistake, patrons believed that their bonus round prizes were higher than the actual prizes,” wrote Deputy Justice Secretary Jennifer Russo Bells.
She added that the state took regulatory action against AGS but did not say what the action was.
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Gambling
Gambling is the wagering something of value (“the stakes”) on an event with an uncertain outcome with the intent of winning something else of value.
(also known as betting)
Gambling thus requires three elements to be present: consideration (an amount wagered), risk (chance), and a prize.
The outcome of the wager is often immediate, such as a single roll of dice, a spin of a roulette wheel, or a horse crossing the finish line, but longer time frames are also common, allowing wagers on the outcome of a future sports contest or even an entire sports season.
Slot machine
A slot machine, known variously as a fruit machine, puggy, the slots, poker machine/pokies, fruities or slots, is a gambling machine that creates a game of chance for its customers.
Slot machines are also known pejoratively as one-armed bandits because of the large mechanical levers affixed to the sides of early mechanical machines and the games’ ability to empty players’ pockets and wallets as thieves would.
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Take Advantage of Free Spins
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