BTS Fans Rip Ticketmaster Over SoFi Stadium Sellout, No General Admission Sales
Ticketmaster invoked the ire of the BTS Army after fans had trouble getting tickets for the Los Angeles SoFi Stadium BTS concert.
Fans took to social media to complain about faulty systems, lack of security, and ticket scalpers galore. Fans claim the system used by Ticketmaster allowed scalpers to buy up all the tickets in bulk. They also allege that priority access for fans with canceled tour tickets were broken.
On Saturday, the official Ticketmaster support account on Twitter wrote, “Due to overwhelming past purchaser & verified fan presale demand for BTS Permission to Dance on Stage – LA, all shows are sold out & tickets are not available for the public on sale.”
The ‘Permission to Dance on Stage’ tour is the first in-person BTS concerts since the pandemic started. Overwhelming fan demand for the limited dates left out a general admission sale – which was the last group to have access.
The presale ticket dates for the general public was the final day of a five-day ticket availability schedule.
BTS Permission to Dance on Stage – LA SoFi Stadium Presale Ticket Dates
- October 5 – 3 pm PT – VIP purchases of Map of the Soul Tour can buy presale tickets
- October 6 – 3 pm PT – Any purchasers of Map of the Soul Tour tickets can buy presale tickets
- October 7 – 3 pm PT – BTS Fanclub Members can buy presale tickets
- October 8 – 3 pm PT – General Verified Fan presale tickets available
- October 9 – 3 pm PT – General Public tickets available on sale
But those general admission sales dates never happened due to the demand. Some BTS fans shared their frustrations trying to purchase tickets on those dates.
One fan on AllKpop.com wrote, “I fing hate TM. I had code to buy today and kept getting the error 007 for like 45 min.
Tickets were VANISHING in front of my eyes. I got in to buy within 15min of opening. Finally got tickets only to be told it couldn’t process my card. All my payment info is up to date. I have never had so much trouble trying to buy before. I’m hoping to get another shot tomorrow if I get an email. If not I’m going to buy resale. This sucks. Did I say how much I hate TM.”
BTS officially postponed its Map of the Soul Tour in August 2021 “due to changing circumstances beyond our control” the announcement read.
The North American leg of the tour was postponed in March 2020 due to the coronavirus pandemic. Rescheduled dates weren’t possible and the group decided to offer a formal cancellation to fans.
This exclusive four-date show in Los Angeles is fans’ first chance to see BTS live in two years.
The K-pop group will perform four nights at Los Angeles’ SoFi Stadium on November 27 and November 28, December 1 and December 2.
BTS fans frustrated over ticketing issues as live US concerts sell out ?
BTS are set to perform four shows in Los Angeles during the last week of November and first week of December, kicking off their return to live touring
But issues ranging from Ticketmaster’s site crashing to the fan verification programme not being validated have left Army fans disappointed
“Due to overwhelming past purchaser & Verified Fan presale demand for BTS Permission to Dance on Stage – LA, all shows are sold out & tickets are not available for the public on sale.”
So tweeted the official Twitter account of US-based event ticketing platform Ticketmaster on Sunday morning regarding the superstar South Korean septet’s first live-audience concerts since the global Covid-19 pandemic began last year.
BTS are set to perform four shows in Los Angeles during the last week of November and first week of December, kicking off their return to live touring. The “On Stage” event is bolstered by an online event, also titled “Permission to Dance”, sharing the same name with the act’s recent summertime single.
The Los Angeles dates will be held at the SoFi Stadium, which can house between 70,000 and 100,000 people.
Despite the four shows being able to host between 280,000 and 400,000 people in all, fans, known collectively as Army, expressed frustration on social media following the announcement due to a variety of ticketing issues.
As Lucy Ford, a UK-based multimedia journalist and K-pop and BTS aficionado tweeted:
“real question have you ever sold tickets before”? The question was being asked by those who had been hoping to join BTS at the return of their live events.
The tickets went on sale last week through staggered sales times for various groups depending on their status with Ticketmaster, including BTS’s official fan club members. Those who had held onto Ticketmaster-bought tickets from BTS’s planned, but cancelled, “Map of the Soul” 2020 tour – rather than receive a refund from the ticketing app – had also expected to receive preferential treatment as past purchasers, but to some fans’ outrage, this didn’t happen.
Ranging from technical errors crashing the site to Ticketmaster’s fan verification programme not being validated, fans who had been eagerly anticipating the sale expressed disappointment that they wouldn’t be able to attend BTS’s first live-audience show since 2019.
The ticketing could be considered as a win of sorts in that it shows the immense size of BTS’s Army – it was official fans and previous concert attendee-hopefuls who bought the entire ticket roster. But the technical difficulties and price gouging seen during and after the ticketing process also left fans frustrated.
After nearly two years of no live concerts, the group’s Army, by and large, were frustrated by Ticketmaster’s flaws and inability to improve the ticketing process after eagerly waiting to see BTS in-person again.
As of Monday, popular ticket resales outlet Stubhub featured tickets for the four concerts available ranging from around US$400 to nearly US$15,000, while fans on social media shared screenshots of prices over US$20,000.
Originally, the most expensive tickets sold by Ticketmaster were priced around US$500. Ticketmaster’s resale programme, which is supposed to sell tickets directly between individuals in an attempt to avoid scalpers, has yet to open.
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buying BTS concert tickets 2021 so difficult
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Love Yourself World Tour
BTS World Tour: Love Yourself, commonly known as the Love Yourself World Tour, was the third worldwide concert tour
headlined by South Korean band BTS to promote their Love Yourself series, including their Love Yourself: Her EP, Love Yourself: Tear studio album, and Love Yourself: Answer compilation album.[2] The tour began on August 25, 2018 in South Korea.
A stadium extension to the tour, titled BTS World Tour Love Yourself: Speak Yourself, was added on February 9, 2019 and began in Pasadena, California on May 4, 2019.
The tour concluded on October 29, 2019, comprising 62 concerts in 14 countries.
The Love Yourself World Tour ranked at number three on Billboard‘s 2019 Year End Top 40 Tours chart worldwide, with a worldwide gross of $196.4 million from the last 42 shows of the tour. In total, the tour was attended by 2,019,800 people, becoming BTS’ most successful tour to date and the highest-grossing concert tour by an act that performs primarily in a non-English language, as reported by Billboard.
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Where to buy BTS resale tickets: Prices, websites, dates, SoFi Stadium venue info
BTS has proven once again just how popular they are. After tickets for their upcoming “Permission to Dance On Stage” Tour at SoFi Stadium in Inglewood, California went on sale on Ticketmaster on Friday, Oct. 8, they promptly sold out.
Ticketmaster Fan Support’s official Twitter account tweeted, “Due to overwhelming past purchaser & Verified Fan presale demand for BTS Permission to Dance on Stage – LA, all shows are sold out & tickets are not available for the public on sale.”
However, we come bearing good news. Tickets are still available on the secondary market to see the Bangtan Boys.
Below is a roundup of where to find the best prices for the Nov. 27-28 and Dec. 1-2 shows.
Note: All prices displayed are what was listed at the time of publication.
BTS concert tickets for Nov. 27 show: Where to find the cheapest seats
The best seats we could find were on Vivid Seats for $595 plus fees. Similarly priced seats could be found on TicketCity and SeatGeek. It may be worth keeping an eye on StubHub as well as inventory fluctuates.
BTS concert tickets for Nov. 28 show: Where to find the cheapest seats
Tickets are a bit cheaper for this show than the previous one. Once again, the best deal we spotted was on Vivid Seats for $348 plus fees. TicketCity and SeatGeek round out the top three a second time in terms of most affordable options.
BTS concert tickets for Dec. 1 show: Where to find the cheapest seats
It appears that Vivid Seats consistently has the lowest-priced tickets on the market. For this third show, Vivid Seats’ inventory starts at $383 plus fees. SeatGeek’s cheapest seat is $389 plus fees and TicketCity’s is $405 plus fees.
BTS concert tickets for Dec. 2 show: Where to find the cheapest seats
When you search “low to high” for BTS’ final show at SoFi Stadium, StubHub wins this round with tickets for as low as $415 plus fees. Coming in a close second is Vivid Seats at $416 plus fees and then SeatGeek at $427 plus fees.
SoFi Stadium’s website spells out all of the venue’s policies so you can see BTS without any encountering any hiccups.